Privacy Policy

Our Commitment to Your Privacy

Last updated: October 19, 2026

Welcome to Sarah & Jessie's Magic Garden Realm, part of the Magic Garden Series created by Loceenani Oncz.

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, create an account, contact us, or purchase our products.

1. Information We Collect

Depending on how you use our online shop, we may collect:

• Your name and email address.
• Account registration and login information.
• Billing information needed to process purchases.
• Order details, purchase history, and download information.
• Messages you send through our Contact Us form.
• Technical information, such as browser information, IP address, and website activity, where collected by the shop or its service providers.

We aim to collect only information reasonably necessary to provide our products, services, and customer support.

2. How We Use Your Information

Personal information may be used to:

• Process orders and payments.
• Provide access to purchased digital products.
• Manage customer accounts.
• Respond to enquiries and provide customer assistance.
• Maintain the security and proper operation of our shop.
• Maintain business records and meet applicable legal obligations.
• Send promotional updates where appropriate consent or another lawful basis exists.

3. Payments and Third-Party Services

Payments may be processed through third-party payment providers, including Stripe where available at checkout.

Payment providers handle information according to their own privacy policies and security practices.

We may also use website hosting, shopping-cart, email, and other technical service providers as necessary to operate our online shop.

Personal information may be processed or stored outside Canada when third-party services operate internationally and may therefore be subject to the laws of those locations.

4. Email Updates and Newsletters

Our newsletter programme is being developed.

If we offer email subscriptions or promotional updates, we will explain their purpose when requesting signup information and handle consent in accordance with applicable requirements.

Where promotional emails are sent, recipients will have a way to unsubscribe or withdraw consent.

Customer enquiries and necessary order-related messages are separate from optional promotional communications.

5. Cookies and Website Technology

Our online shop may use cookies and similar technologies to support account sessions, shopping carts, website functionality, and security.

Additional technologies may be used by payment processors or other services connected to the shop.

You can manage many cookie preferences through your browser settings, although disabling certain cookies may affect shopping-cart or account functionality.

6. Children's Privacy

The Magic Garden Series creates stories and educational activities for children and families.

Purchases, account registrations, and the submission of personal information should be handled by a parent, guardian, or other responsible adult.

We do not intentionally request sensitive personal information from children through our educational activities.

If you believe a child has submitted personal information without appropriate permission, please contact us so we can review the situation.

7. Protecting and Retaining Information

We aim to use reasonable safeguards to help protect personal information against unauthorized access, misuse, loss, or disclosure.

No online service can guarantee absolute security.

Information is retained as reasonably necessary for the purposes described in this policy, including customer service, recordkeeping, and applicable legal obligations.

8. Your Privacy Choices

You may contact us to ask about personal information we hold about you, request corrections, or enquire about access, deletion, or withdrawal of consent, subject to applicable legal requirements.

We will review privacy requests and respond in accordance with applicable law.

9. Links to Other Websites

Our website may contain links to external websites, including online bookstores and social media platforms.

These services operate under their own privacy policies. We encourage visitors to review those policies when leaving our website.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes to our online shop, services, or applicable requirements.

Updated versions will be published on this page with a revised date.

11. Contact Us

For privacy questions, information requests, or concerns, please contact:

Sarah & Jessie's Magic Garden Realm
Magic Garden Series
Email: admin@onczle.com
Website: https://onczle.com/

You may also use the Contact Us form on our online shop.